Form of Payment
We Accept American Express, Visa, MasterCard, Discover and PayPal. Your financial protection is our highest priority! That's why our on-line shopping cart is powered by PayPal. When you are ready to purchase, just add the item to your shopping cart and you will be re-directed to our secure site where you will be able to complete your purchase. (No PayPal account is required for USA purchases under $2000.00)
Prefer to Shop by Phone?
If you prefer to shop by PHONE we welcome your credit card orders. Please call our main office directly at 1-505-216-0777 or 1-877-289-6491 Monday through Saturday, between the hours of 8:00 am - 5:00 pm PT, and we will be happy to assist you.
Thanks for shopping at the Water Ionizers Direct USA!
*All returns are subject to a 15% restocking fee and $99.00 filter fee, less any shipping costs paid by Water Ionizers Direct USA (WID USA) and must be authorized and include a Return Authorization # issued by WID USA. Tyent Return requests must be initiated within 45 days from date of purchase and be received back into our possession within 60 days of purchase, in like new condition, in original packaging and with all original parts and materials/printed materials, and include any free promotional items if applicable, in unused condition that were received with your purchase. All other Ionizer returns within 30 days. Shipping costs paid by the buyer are non refundable. Missing items will be deducted at full retail. WID USA strives to achieve a 100% satisfaction record from all of its customers, so to avoid unnecessary returns please contact WID USA ASAP and we will be glad to assist you. No returns on ionizers shipped or forwarded by customers to locations outside USA/Canada. No returns on portable units, filters or accessory orders.
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Have questions? Call our main office at 505-216-6809.